If you complete your order on a weekday by 2:00 PM CST we will typically ship on the same day. Orders placed after 3:00 PM CST will ship the next business day.
Orders are delivered via FedEx
All delivery times are counted in business days (Monday through Friday) excluding holidays. The first counted day of transit is the first business day after your order ships
Kakaos.com is not responsible for shipping delays caused by inclement weather, incorrect addresses, or Acts of God.
PO BOXES: We do not offer shipping to Po Boxes as FedEx does not ship to Po Boxes. If you need a shipment to a Po Box address please contact us..
Large, heavy Or Custom Orders: do not qualify towards free shipping and may require additional time for delivery. Expedited shipping is not available for these items.
Shipping to Alaska or Hawaii: If you don't need it right away, please call for a discounted USPS quote.
Shipping to Canada or outside the U.S: WE NO LONGER OFFER INTERNATIONAL SHIPPING
Our facility is located in Northeast Alabama
We ship Monday to Friday with most orders shipping the same day, or within 48 hours for large or purchase orders, depending on day or time ordered. All shipments are based on business day transit times and are only an estimate of transit times to large cities, rural and outlying areas may incur an extra day or two for delivery
If you need faster shipping, please give us a call at (866) 955-9642. Monday to Friday 9 am to 4 pm CST
WE NO LONGER OFFER INTERNATIONAL SHIPPING
International orders are subject to additional fees (customs, duties, brokerage fees, taxes, etc.), which are the customer's responsibility.
International Returns: Unfortunately, due to possible customs issues associated with international orders, we cannot accept refunds, returns, or exchanges on international orders.
Most countries charge tariffs or duties as import on imported products, these which, if applicable, are the responsibility of the customer.
Each country taxes, customs and duty fees are different, we do not have the import and duty information, for a list of fees associated with imported items, please check with your country's customs office for details.
Shipping to Canada & Mexico, some items produced in the U.S.A and Mexico will not be charged duties, as they will be considered part of NAFTA (North American Free Trade Agreement), Local taxes still apply.
Shipping to Canada & Mexico is easy, order can be placed without any special requirements, and can be done directly from our website, all other intentional orders, you most contact us for shipping prices.
* Note: Free Shipping is not available on Hand weights.